Returns & Exchanges

At Craftoutlet, we want you to be completely satisfied with your home decor and crafting supplies. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Log into your account portal or use our guest return tool with your order number and email to select the items you wish to send back.

2

Pack Your Items

Carefully place the unused items in their original packaging to ensure they are protected during transit back to our warehouse.

3

Label and Ship

Print the prepaid shipping label provided in the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing